In these challenging times, how do you motivate and reward employees when budgets are tight? Watch Procept associate Kevin Aguanno as he explains how to motivate employees and drive positive behavio... See more

As one of the early promoters of the ITIL framework for IT service management, Procept has stayed aligned with the standards as they have gone through changes from v2 through to the new v4. As v4 is... See more

TidalShift trainer David Donaldson co-presented a session at the annual Institute for Performance and Learning annual conference titled "Retain the Magic of In-Person When You Go Virtual" on Tuesday... See more

September is the start of a new school year in North America, bringing us back together after our summer vacations and returning us to our regular routines. It is a time of new beginnings and renew... See more

In recognition of his significant contributions to Procept's success, the Board of Directo... See more

One of the most important things in any product (or service) development venture is to listen to, understand and capture the voice of the customer. Doing it is critical to how well the customer’s ... See more

In this video, mindfulness expert Beth Wallace, a TidalShift trainer and consultant, discusses how this hot trend is making a big impact in the workplace.