In addition to consulting services described elsewhere, Procept has the following services we offer to our clients:

 

RFP PREPARATION AND EVALUATION

Often, clients who do not have adequate staff capacity or expertise to perform certain functions seek to outsource that work to vendors; however, the clients' lack of capacity often means that they simply do not have the time available to prepare requests for proposal (RFPs) and then evaluate vendor responses.

This consulting offering provides Procept consultants to work with clients to gather requirements for an initiative, such as the implementation of an enterprise resource planning (ERP) system. Procept consultants use various techniques for eliciting requirements from the stakeholders involved in the initiative. The consultants document the requirements using methods such as use case diagrams, data flow diagrams, activity diagrams, process flowcharts, entity relationship diagrams, where appropriate.

Procept can assist your team in creating an RFP document and can also help evaluate responses from vendors or solution providers using a customized evaluation tool based upon models taken from Procept's own internal template library.

ORGANIATIONAL AGILE READINESS ASSESSMENT

Considering a move to agile? If so, you should know what challenges to expect—specific to your organization—and what to do about them. Get help from a top industry expert in enterprise agile adoption as he assesses your personnel, your processes, your support systems and tools, and your governance structure to see how ready your organization is. The final report includes findings and recommended improvements.

AGILE ADOPTION STRATEGY

Transitioning to agile requires significant changes in your management processes and metrics, your project delivery processes, and how your team members work together. Most organizations face serious challenges — some quite significant — when adopting agile methods. Why reinvent the wheel where others have already gone before you. Have one of the top industry experts on agile transformations help you develop a customized, phased, agile adoption strategy for your group.

AGILE CONTRACT REVIEW

Once your agile project’s business case is approved, you’ll need to get some form of agreement in place between the business sponsor and the delivery team. This might be a formal contract between two companies, or it may be a less formal document of understanding (DOU) between two departments in the same organization. This offering gets you expert help to build your agile contract — either time and materials or fixed price — to minimize your risk while still giving the sponsor the flexibility desired from an agile approach.

BUSINESS CONTINUITY PLANNING

Business continuity planning is the process of developing, maintaining and implementing continuity procedures to prevent, respond, recover and restore business operations within agreed business timeframes after an extended disruption to business operations from natural, man-made or technology hazards,

Service features:

• Initiate Business Continuity — Procept works with the company's management to establish a business continuity policy for the organization, define the policy objectives, scope, sponsor, project manager, other project staff, project deliverables, initial risks, and a common definition for "disaster". it includes training of the core project team in the business continuity planning methodology to be adopted by the organization.
• Plan Business Continuity Management — Procept creates a scope statement, work breakdown structure, project schedule, cost baseline, and the following plans: change management, risk management, quality management, human resource management, communications, organizational change, and procurement management.
• Conduct Business Impact Analysis — Working with business unit representatives, Procept identifies critical business processes and services, and determines the impact on the business of a loss of service. Business impact analysis reports include business criticality timescales, interdependencies, recovery time objectives and recovery point objectives.
• Perform Risk Assessment — Procept identifies and analyzes risks associated with the company's critical business processes and services, business functions and facilities, determines risk reduction measures, and provides cost-benefit analyses to justify the implementation of the risk reduction measures.
• Determine Business Continuity Strategies — This service entails determining and guiding the selection of recovery options/strategies to recover critical business processes and services within recovery time objectives, including maintaining the company's critical functions and facilities.
• Develop Business Continuity Plans — The design and development of plans to provide continuity of business operations, using selected continuity strategies to restore critical processes within recovery priorities.
• Prepare to Execute — This consulting service ensures that the organization is ready to respond to emergencies by hiring, training, or otherwise acquiring the necessary skills and knowledge and by testing all planning documents. This would include establishing supplier contracts and emergency operations centres as needed and also entails testing and exercising business continuity plans, evaluating results, and re-testing and re-exercising the plans as appropriate.
• Institute Training and Awareness Program — Training ensures that recovery teams are able to execute their responsibilities safely and with the proper level of skill. Awareness keeps the whole organization familiar with general responsibilities, ongoing continuity exercises and how continuity planning impacts their area of the business.
• Maintain, Exercise, and Review — These activities include preparing and implementing procedures for plan review and updates, executing training, awareness, testing and exercising schedules and suing change management to ensure that plans reflect changed conditions.
   

DESIGN EMPLOYEE REWARDS AND RECOGNITION SYSTEMS

Today, many companies squander scarce resources on ineffective employee rewards and recognition programs designed for other times in the business cycle. In the current lean environment, companies need to get the most out of every employee and out of every rewards and recognition dollar. Procept's expert consultants can tell you how you can stretch your rewards budget by spending it more effectively, leveraging your investment to maximize the performance of your team... and your organization.

By properly designing the employee rewards and recognition system, Procept helps its clients:

• Improve employee morale
• Improve team motivation and employee motivation
• Improve departmental and cross-organizational teaming
• Maximize the benefits of rewards and recognition programs
• Avoid the common rewarding mistakes
• Choose rewards that suit the recipients
• Choose rewards that suit the accomplishment
• Tie rewards to specific accomplishments to reinforce the right behaviours
• Give rewards in a timely fashion
   

AODA COMPLIANCE AUDIT

Ontario passed its Accessibility for Ontarians with Disabilities Act (AODA) that requires organizations to report on their compliance with the law and address gaps in a timely manner. Procept consultants have experience helping organizations achieve AODA compliance.

Our team is ready, willing, and able to help our clients:

• Meet its reporting requirements
• Deal with accessibility compliance assessments and remedial actions
• Develop response plans when accommodation requests are made under the Act
• Provide awareness training for supervisors and managers on how to provide accommodations under the act
   

Additionally, organizations have an obligation under the Act to make employees aware that accessible formats for documents are available and that accommodations are available upon request. Procept can assist in creating videos, providing live presentations, or creating brochures for clients that meet this obligation.