Measuring how well a project or programme is doing can be challenging, especially when it mainly generates non-financial benefits such as improved engagement, building community, and improving morale. Without having a clear understanding of the benefits expected of an initiative, how does one know how well it is doing or if it is succeeding at all?

In this one-day course, learn how to define appropriate metrics aligned with the project or programme business case objectives that can be used to clearly measure results attainment and ways to incorporate these metrics into meaningful status reports.

LEARNING OBJECTIVES

By the end of the workshop participants will be able to:

• Describe the challenges of measuring programme financial and non-financial results
• Describe the Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)
• Explain how KPIs and OKRs can be used to track programme performance
• Define appropriate KPIs or OKRs for a programme
• Measure, track, and report on programme performance
   

WHO SHOULD ATTEND

This course is idea for those who are on governance committees overseeing projects and programmes, project and programme managers, and those reviewing and approving business cases and funding requests.

PREREQUISITE

There is no prerequisite for this course. It functions as a stand-alone course.

MATERIALS

Participants will receive a course workbook containing copies of all presentation slides, exercises, and supplemental materials.