Login access is only available to associates and administrative staff.

Recognizing and Removing Barriers to Performance

You are here

Great managers can read people. They know that employees have different skills, different concerns and different levels of motivation. Further, they know that if they ignore these diverse needs, there is a greater chance that their employees will waste their energy moving in the wrong direction, get frustrated with a lack of success, or just disengage from a project or team. Consequently, through the support of DiSC®, they’ve learned to adjust their management style to the employee’s style and needs of the situation. This course is designed to help managers recognize the employee’s needs and remove barriers to performance.


Participants will learn how to:

  • Read the DiSC® style and developmental needs of different employees
  • Understand the goals and fears of their employees
  • Adapt their management approach to match the ability level and motivation of their employees
  • Recognize and reduce their employees’ opposition and resistance
  • Develop employees that are more energized, efficient, and committed
  • Identify a way to understand differences
  • Learn how to adapt your managerial skills
  • Develop skills in recognizing people’s DiSC® styles based on behavioural cues
  • Understand how goals and fears affect commitment
  • Discover how DiSC® can help identify goals and fears
  • Create situations where other people can be energized and committed
  • Develop an action plan
  • Learn how DiSC® style, combined with ability and willingness, can help guide us to a management approach
  • Discover how this makes us more effective when leading someone toward a performance goal
  • Consider how DiSC® style affected your perception of his or her willingness to do the task



This course is intended for all members of a team, including the team leader.


Participants are required to complete DiSC® online.


You will receive a course binder containing a copy of the presentation slides.


Module 1

  • Discover four styles of behaviour and explore the general preferences of your style


Module 2

  • Learn how to recognize the styles of other people


Module 3

  • Learn how to address goals and fears to gain commitment


Module 5

  • Learn to adapt your management approach based on willingness and ability


Please Remember:

  • This is not meant to ‘pigeon hole’ or label anyone
  • This is a model used to understand differences and improve our leadership capabilities
  • There are no good or bad styles, there is no ‘best’ style
  • All styles have strengths and limitations
  • All styles can be more or less effective
  • People are a mixture of all styles

upcoming sessions

Session Not Found


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 0 7 0
PgMP 0 7 0
PfMP 0 7 0
PMI-ACP 0 7 0
PMI-SP 0 7 0
PMI-RMP 0 7 0
PMI-PBA 0 7 0

The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 7CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 1 RU
  • CIPS Information Systems Professionals (ISPs) earn 7 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 7 Learning Credits