This 1-day interactive session is designed to provide participants with knowledge and techniques to become more effective and hence, successful in negotiations.

The course introduces concepts and approaches for individuals to analyze their own preferred negotiation styles, effectively manage conflict and remove obstacles, and to effectively plan for negotiations and identify styles, options and interests of the sides involved.

LEARNING OBJECTIVES

Participants will gain practical skills to:

• Explore the characteristics of both collaborative and competitive negotiation styles
• Evaluate which negotiation approach / strategy to adapt in order to maximize the chance for a successful outcome
• Effectively plan for negotiations, define success criteria and identify possible options
• List conflict resolution techniques and recognize the implications of each option
• Apply concepts of a collaborative / principled approach

WHO SHOULD ATTEND

This course is designed for project managers who would like to improve their ability to deal with situations that require negotiations – over resources, objectives, timelines and priorities – with functional managers, sponsors, resources, other project managers and vendors. The concepts covered in this course are beneficial also for business analysts, project sponsors, project coordinators and those who embark on a project management career.

PREREQUISITE

There is no prerequisite for this course. It functions as a stand-alone course.

MATERIALS

Participants will receive a course binder and a set of templates that can be customized for project use.

WHAT YOU WILL LEARN