The Mastery of Change™ offers tools for leaders and managers who are responsible for the successful implementation of change. This one-day program is ideal for organizations anticipating or experiencing one or more major changes. It provides a practical opportunity to develop a change implementation plan. The program creates a forum in which real change issues are discussed and real planning takes place.

LEARNING OBJECTIVES

Participants will gain practical skills to:

• Identify the individual and organizational dynamics involved in change and transition
• Distinguish between the strategic issues involved in change and the tactical issues involved in transition, and develop a plan for both
• Recognize and deal with the impact of change and transition on remote and non-obvious systems as well as on the system which is the target of change
• Identify and communicate effectively with stakeholders and develop broad ownership of the change process
• Help stakeholders see a positive vision of the ideal result of a change and empower them to contribute to that result
• Design an implementation process and choose appropriate interventions to move things along
• Describe and manage their own and others’ resistance to change

Who Should Attend

Leaders, project managers, change and transition teams, and individual contributors who are responsible for the successful implementation of change.

Prerequisite

There is no prerequisite for this course. It functions as a stand-alone course.

Materials

You will receive a course binder containing copies of presentation slides, case studies, exercises, and suggested solutions.

What You Will Learn