During this program you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

• Change and the Individual
• Change and the Organization
• Communications and Stakeholder Engagement
• Change Management Practice

This course also prepares you for the APMG Certified Local Change Agent exam. Given that a primary course goal is to achieve the Change Agent Certification, the course textbook will be provided in advance of the workshop for participants to study. In addition, an evening practice exam will be provided. Exam is taken at the end of the course.

Learning Objectives

This course prepares participants to:

• Provide personal support for colleagues going through organizational change
• Support idea-generating activities such as the use of simple process-mapping techniques
• Help develop local change plans that identify what will change and how best to introduce change
• Mitigate resistance to organizational change
• Leverage facilitation techniques to engage colleagues and promote effective change
• Develop personal and interpersonal skills in the role of local change agent
• Improve their ability to pass the APMG Certified Local Change Agent exam

Who Should Attend

This course is ideal for those wishing to achieve Certified Local Change Agent certification, those facing significant change, contributors who are asked to support colleagues and managers implementing change, those working in organizations where a change initiative is being planned or is taking place, and those who have already completed other change management certifications.

Prerequisite

There are no prerequisites for this course.

Materials

You will receive a workbook containing copies of presentation slides and the course text book, The Local Change Agent’s Handbook. This book is supplied upon enrollment to the course.