Your Operators are the life blood of your project. For a project manager caught up in the frenzied bustle of his or her work, this can be an easy fact to overlook. However, the Operator has tremendous influence over project success. The PM who has a deep understanding of the role is in an excellent position to create an effective ally.

In order to protect the Owner's investment, Operators must provide input into the design, construction, startup and operation of a project. Engineers, vendors and contractors all rely on Operator feedback and so the PM needs to take steps to reliably document and record Operator input.

In this short, e-learning course, participants learn about the role of the operator and how to effectively incorporate them into the project team without leading to disruption.