Azard Omardeen is an experienced IT Service Management (ITSM) professional and instructor having educated hundreds of professionals in service management process improvement. With his many ITIL certifications, he has deep knowledge in this area, making him a sought-out ITIL instructor.
As a consultant, Omardeen has managed the design and development of many ITSM processes for various companies. Examples of his consulting work include:
Azard Omardeen has earned many ITIL certifications over the years. Overall, he is ITIL V3 (and V2) Service Manager Certified and an accredited trainer. He has also passed the Canadian Securities Course.