DEFINING & MANAGING BUSINESS REQUIREMENTS
Successful projects are highly dependent on well-defined and understood business requirements, product requirements and specifications. Investments in requirements processes have proven to be key contributors to delivering projects on time and on budget with the required product functions and features that meet or exceed those requirements.
This 3-day program focuses on the requirements management process. Using a real-life workshop exercise, you will define the real problem, assess the business impact, identify and manage stakeholders’ expectations. We will use elicitation tools and techniques to discover real requirements that contribute deliverable solutions that produce desired outcomes. You will develop deliverable lists and discover overlooked requirements. We will discuss requirements verification, traceability and change management. You will prioritize and select the best requirement solutions and present in a business case format.
LEARNING OBJECTIVESParticipants will gain practical skills to:
- Utilize an enterprise requirements management processes and improve project success
- Use a Plan-Build-Test-Deploy requirements management model
- Identify project stakeholders, and discover and define their real problems
- Realize and uncover real requirements using various methods and tools
- Create great questions to ask in surveys, interviews, shadowing users, and JAD
- Discover functional requirements that deliver value to business requirements
- Document requirements clearly using standard formats and use cases
- Analyze, verify, validate requirements
- Refine, manage, control changes to requirements
- Use a hierarchical solution selection process to build a foundation for future requirements
- Conduct financial analysis of requirements solution(s) for benefits realization
- Prioritize, select and present the best requirements solutions to problems/opportunities
- Transfer a practical requirements management methodology back to your workplace
The Defining and Managing Business Requirements course is appropriate for individuals who are:
- Project Managers
- Senior Managers, Product Managers
- Developers, Quality Assurance resources
- Subject matter experts, other project resources
There is no prerequisite for this stand-alone course.
MATERIALSThe course binder contains presentation content, case studies, exercises, and suggested solutions.
WHAT WILL YOU LEARNIntroduction to Business Analysis
- IIBA and the Business Analysis Body of Knowledge
- Definitions of business analysis and business analyst
- Differences among roles and responsibilities
- Scope, requirements
- Where do requirements come from?
- Types of requirements, high level vs detailed
- Characteristics of a good requirement
- Impact and value of stakeholder analysis
- Techniques to analyze stakeholders
- Affinity diagram
- Business goals and objectives
- Business problem or opportunity statement
- Cause and effect diagram
- SWOT Analysis, Gap Analysis
- Structured and unstructured interviews
- Preparing for an effective interview
- Question types to use and avoid in an interview
- Organizing questions in an interview
- Questionnaire response types
- Developing an effective questionnaire
- Types of observation & preparing for observation
- Data that can be collected during observation
- Types of organizational processes
- Elements of and four types of process models
- SIPOC
- Functional and cross-functional process flowcharts
- Context diagram to elicit and document scope
- Identifying areas for improvement within a process
- Defining viable options for solution
- Assessing the proposed solutions
- Identifying requirement risks and risk plans
- Acceptance and evaluation criteria
- Decision matrix
- Managing scope/requirements change
- Traceability
RELATED COURSESBA: Planning, Monitoring & Communication
BA: Elicitation, Documentation & Analysis
Analytical Thinking for the Business Analyst
UPCOMING COURSES This course is only available as an in-house course.
BRING THIS COURSE IN-HOUSE
Call us at 416-693-5559 or 1-800-261-6861 (Canada & USA) or send us an email at info@procept.com
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